Sophos xg authentication Sophos Sales I have radius authentication working locally from the Sophos Firewall to the local radius server for both VPN and for WiFi authentication, however I am unable to get the authentication working from the Sophos Firewall to another radius server at a remote location over the SD-WAN link. ( a button next to the edit button of of the created AD I am just setting up a new Sophos Firewall XG device (Version: 17. You can no longer post new replies to this discussion. Also They have juniper WLAN In the Sophos log viewer, for my AD attempts, it just tells me that the VPN Authentication FAILED, and Auth Mechanism shows all three approved methods (AD, AD, Local). I have connected the firewall to the AD and installed the "Client Authentification Agent" on the (Windows) client. Sophos apparently enabled a feature of Synchronized user ID authentication (heartbeat). The 20. It seems to be around 4 hours on IPsec and around 8 hours on SSL VPN. We have a client that requires we implement certificate based secondary authentication for the VPN. I have to reinstall it and it WILL say this application is already installed. Many thanks. Hi All i need a step by step guide to Sophos Authentication for Thin Client (SATC) i have install STAS with no problem and my AD users are all working OK except. Currently, the Sophos Connect client for remote access VPN doesn't support OTP challenge. Follow this KB Article to SSH into the XG firewall: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility. Release Notes & News; Discussions; Recommended Reads; Early Access Programs; Management APIs; Sophos DNS Protection Thank you for contacting the Sophos Community. So I removed the 2012 server from the authentication list in the XG firewall and noticed they won't authenticate. Everyone states this should be skipped, and the only authentication should be the user that is trying to authenticate, via DUO, into Rublon Multi-Factor Authentication for Sophos Firewall VPN allows you to add an extra layer of security to your Sophos XG VPN and Sophos XGS VPN logins. Users log on and are detected in Live Users - Sophos XG. And then, as soon as you log in with the username credential, we get instant access in. So I have an XG firewall that is Authenticated with our 2 local AD Servers and was looking for some assistance with the below. I did notice however that the authentication service seemed to be randomly showing up as stopped. I think it would be enough to be granted more time to the process for it to succeed. Sophos XG API "Authentication Failure" lauwiks Cutman over 3 years ago. Rublon integrates with Sophos Firewall using the Rublon Hi RalphScharping,. We tried in many way to connect by ssh protocol to our Sophos firewall. Edited TAGs [edited by: emmosophos at 5:38 PM (GMT -7) on 2 Jun 2021] Cancel +1 lferrara over 7 years ago. 0 Synchronized Security Accredited Sophos In XG I can add the DC's for authentication servers, and set it so they are in order of the auth services, but I don't see where I can add or define a user account from the domain as a Sophos Administrator. Click Save. 0 rfcat_vk over 4 years ago Hi, Clients respond to the challenge with an AUTHENTICATE_MESSAGE. ; Set the primary authentication method. Akshay Hegde 11 months ago. Now for the AD group behavior for users with multiple groups, this KBA perfectly explains how it works with Sophos XG. Firmware: SFOS 20. Only mandatory fields in Sophos XG completed (Display Name Attribute and Email Address Attribute fields left empty) RADIUS installed as a service on AD Server (192. 0/Help/en i've read the KB 123159 about Sophos XG Firewall: How to Implement Single Sign On Authentication with Active Directory. All, EDITED, suggested answer in the other responses. In authentication on servers delete anything thats there and start over, once added, click the import button just under the manage column. please help me out with understanding the log and let me know what could be the issue with either Sophos XG or domain controllers. Sophos Technical Support Sophos Support Videos | Knowledge Base . So there is no need to install AD CS on every AD you use for authentication within the Sophos XG. Hi wmweemba, Hi, In existing environment I am using Sophos XG with Client Authentication being installed in all PC's for accessing Internet. tar file importing authentication server with SMSK not working LHerzog 4 minutes ago I'm trying to import the auth server config from one SFOS firewall to an other. DUO costs about £30/user/year (you can get it free for 10 users). Hello there, Additionally, to what my co-worker mentioned, check out this brand new video as well on Sophos Network Agent Regards, 0 FormerMember over 3 years ago. 4). Verify the configurations for the L2TP network adapter settings on the system. With NTLM, clients send credentials to Sophos Firewall, which sends the credentials to the AD server to be checked. For sure to connect my XG to user RADIUS auth I have my XG as a RADIUS Client and each of Unifi AP as a RADIUS Client. On my Mac (running macOS 10. This is not an issue with your XG. 4, please sent to my XG internal IP. Go to CONFIGURE > Authentication > Client downloads. 1 MR 1 BUILD 365 to SFOS 19. Thanks in advance :) The problem: SAA disconnects every 8-10 minutes requiring user to reconnect manually. Everyone states this should be skipped, and the only authentication should be the user that is trying to authenticate, via DUO, into the user Sophos Central applique une stratégie de verrouillage lors de la saisie erronée d’un code de l’authentification multifacteur. You can try to add a static route on your pc saying traffic that goes to 1. Support have been looking at this for around 2 weeks and no luck yet so I. Background: We use Azure Active Then I have a bunch of random PC's that just will not Authenticate - rebooting the PC makes little difference and no matter what they just wont happen. The main difference is how the two protocols handle the client authentication. With NTLM, clients send credentials to Sophos Firewall, which sends the credentials to the AD server to validate. 6. 4:9922 -tls1_2 -state -debug Brand new XG deployment. Apparently this was sent to the developers, i am still waiting for any feedback at all. log I see the authentication phase works and the credentials are correctly validated; the process stucks on the authorization phase, where I receive the error: ERROR Mar 11 09:11:56 [4141828736]: handle_pam_authorization: VPN/SSLVPN/MYACC Authorization Failed, result_code=1 We are experiencing an issue with authentication failures due to username not being retrieved a full username with the Heartbeat Auth Client. Stuart Gay over 1 year ago. However, since NTLM is a browser-initiated authentication method, it's at a lower priority than other authentication methods such as the following: General Authentication Client; Clientless single sign-on I dont want LAN users to use that facility. [access_server]: (update_admin_access_table): # Admin user authentication fail from IP 141. I even tried setting the AD authentication as the default for the firewall, not just the user portal, no change. and other modules that require I've a Sophos XG Firewall on a VM in my homelab (lastest release available), configured in transparent mode, so his IP is on a bridge pair. (If I specify a wrong login or password it's immediately refused, which makes me think it works except that there is not Hi everyone, i've read the KB 123159 about Sophos XG Firewall: How to Implement Single Sign On Authentication with Active Directory https://community. com We have an XG 135 running firmware SFOS 18. La durée de verrouillage devient plus longue à chaque tentative incorrecte, pouvant atteindre jusqu’à cinq heures au total. Authentication is in /log/access_server. 01. Here my auth conditions: For sure when Sophos is a RADIUS Client you could only auth user on XG not a Unifi (directly to WiFi), Unifi have to have own config on server as you mention on the screens. active directory authentication is not working on XG leo hamel over 5 years ago i added the AD server to my new XG and tested the connection, imported users and groups using the same queries used in my old UTM, i can see the groups imported but not the users Would it be possible to setup 2 Factor Authentication only for SSL VPN users alone while connecting from remote to LAN. Disclaimer: This information is provided as-is for the benefit of the Community. Into Auth -> STAS: enable Sophos Transparent Authentication Suite, disable Enable User Inactivity, and specify collector (DC). Important: The Microsoft KBs articles at the bottom of this document must also be followed for the certificates to work Hi. We have Sophos XG125 firewall with the current firmware SFOS 18. Sophos Firewall supports single sign-on (SSO) authentication for NTLM users. Is there a "deep authentication debug" like in SG? Greetings, Dirk. Recently we have been testing two factor authentication, with the automatically generated 30 second keys. · The thing is that all users that authenticate are coming by default to one group "Open-Group" (You can choose different one, but just one). I do know, however, that it contains logs every time you Test Connection. When someone connects to the SSID, it asks for AD username and password, then successfully authenticates But the same does not show in Firewall Logs. Only success for us was to connect as admin with password that was set-up when Sophos FW was installed. I can't find any odd Sophos Firewall Engineer 16. 994935 Hi, We have a new Sophos XG and can't get the Sophos Connect VPN to work with Radius. Sophos client send the UPN as string for authentication, the XG receive this value as string for authentication but r the XG ask to the AD for the SAMAccount value so in my case are created 2 users on the firewall:-rmorandotti@domain. While surfing on net I came across a configuration wherein I can configure browser for Kerberos Authentication. Maximum number of characters f The Sophos Firewall Firewall has several methods for authenticating users for single sign-on: Sophos Authentication for Terminal Client(STAS) The Sophos Transparent Authentication Suite, STAS, is installed on Domain Client Authentication Agent (CAA) is a lightweight agent for the sole purpose of authenticating users with Sophos Firewall. Please check Sophos Firewall: Group membership behavior with Active Directory Am unable to get any authentication logs for RADIUS authentication via Sophos AP in my XG Firewall. sophos. It happens like this after i restart my SOPHOS XG. Execute, set vpn l2tp authentication ANY. This authentication process How to configure Wireless Radius server authentication on Sophos XG Firewall How to configure Wireless Radius server authentication on Sophos XG Firewall . Sophos XG Firewall - Certified Architect, Sophos Certified Engineer, Cyberoam CCNSE, Cyberoam CCNSP. Check this connector's authentication setting and the EHLO response from the remote server mail. On the Sophos XG, navigate to Configure->Authentication->Servers; On your server setup, create a single search query for the top level domain. The user authenticates himself against the AD I installed CA on Active Directory Server and currently the connection between Sophos xg firewall and AD working by use TLS/SSL Thanks everyone on your support . If you not use this technology, simply disable AD SSO on the Administration - Device Access. Please check Username & Password". It know the ip addresses of the users devices but not the users name or group. 2 MR-2-Build380) running in our office. Tested it with ldp. None: No authentication between the firewall and the web servers. Discussions Sophos Connect Radius Authentication. Login with The current behavior has existed since the start of XG and the way it is intended to be used. However, without this top level search the AD Server is added as an authentication in Sophos XG using FQDN as the Domain Name parameter. Cancel; Vote Up 0 Vote Down; Cancel; 0 Thomas_XG over 2 years ago in reply to dirkkotte. The Sophos Network Agent allows a local network user to authenticate himself/herself to the Sophos XG/XGS Firewall from an Android or iOS device. Sophos Firewall comes with a preinstalled locally-signed HTTPS certificate. 0 Sophos Central & Endpoint Architect 3. Sophos Firewall Prerequisite User database either via Local, AD, LDAP, RADIUS, TACACS+, or eDirectory. com/kb/en-us/123159. For the example mydomain. When an Active Directory user signs in to Sophos Firewall for the first time, they are automatically added to the I configure XG (16. Sophos Community. 0 Sophos Central Email v2. *Note: Before logging in, ensure that the AD Server is selected under Authentication > Services > Firewall authentication methods. I have a Domain Controller in HO and I would enable the STAS services to authenticate all points. In XG, if you try and use a certificate like this, the "Autodiscover" entry is rejected by the reverseproxy publishing, so your Autodiscover site is not published. 5 MR4. On one XG the integration is successful but the other On the XG we've added the TACACS+ Server, tested the connection and set the administator authentication methods, so that it authenticates user against the TACACS Servers. To query the LDAP server first, you set it as the primary authentication method. 0 Sophos Firewall Architect 18. issue was already escalated to Sophos Support but they seems to not understand why I need NTLM authentication. User; Site; (windows terminal server) and point to sophos xg. We have 10 Macs running macOS 10. 9 MR-9 with STAS authentication service enabled and it seems that authentication service in Hi RalphScharping,. use the group import wizzard to import the necessary groups of AD. 0. The few hits on Google talk about missing the local and/or remote ID, but I did enter those. 1. 0 rfcat_vk over 4 years ago Hi, Sophos Firewall supports both NTLM (NT LAN Manager) and Kerberos authentication. 5 (Catalina) I logged into the XG User Portal, downloaded and installed the Since enabling two factor authentication on our XG 135 running SFOS 18. I did a Can anyone come up with a easy authentication way . Same behaviour occurred when trying to add external LDAP server as an authentication source, i was hoping i wont experience this behaviour with Radius but i was wrong. If the other end is not an XG you need to ask for a split VPN. I am having a problem with the sophos API. But when I create the firewall rules to authenticate the users, it does not work, the users do not appear in live users, so I'm using firewall rules by machines, without the use of domain user authentication, because it does not work. "Getting more and more frustrated with the Sophos XG firewall" Cancel; Vote Up 0 Vote Down; Cancel; 0 sachingurung over 7 years ago. I am already in contact with support for this one, but reposting here in case some from user community may have solved it already. We have several Administrators (user type Administrator, sorry for confusion, in Sophos Cloud this users are SuperAdmins) in our Sophos XG version SFOS 17. if a client connects to the switch port, the switch must be able to communicate to the radius server over udp/1812, udp/1813 or udp/1645, udp/1646 (depense on radius server), thus you need to create an ACL to permit traffic on these ports, After upgrading firmware from SFOS 19. Run the owing command to put access_server service in debug mode: service access_server:debug -d So I defined this server as a radius at the XG Sophos, but when I test the connection it fails after a few seconds ,while I am receiving the phone call to confirm authentication. Thank you for reaching out to the Community! Could you please replicate the issue and collect the following logs from your firewall. I dont want LAN users to use that facility. I configure WAN interface as PPPoE and enter my ISP Username and Password but when I try to connect I am getting "Authentication Fail. Downloading the Client Authentication Agent From web admin. I already learned that the "Active Directry" authentication will only look for the samaccount name. This thread was In Sophos Firewall, go to Authentication > Users and verify the user's groups. I don't want to have them signing into a port I want it to be as transparent as possible. Cancel; Vote Up 0 Vote Down; Windows event log details give the reason of "Authentication failed due to a user credentials mismatch. Hi everybody, I configured a new XG310 at our company and I have one topic left which I do not understand properly. Hallo all, I am currently looking for a lean solution to build a rule per firewall that only applies to authenticated users. These Users / PC's were fine last week. Device console. I don't like the way this is going, a black mark for Sophos. I followed the following links: https://docs. Sophos Connect client Must all users first navigate to the user portal before the XG will place them in the appropriate group, or is the sync automated? I have read the documentation regarding AD Group sync and am a little confused on that front. Sophos XG User authentication by AD SSO. I have tried with both console commands set vpn l2tp authentication MS_CHAPv2 and set vpn l2tp authentication ANY. 0 GA-Build222. It is a routing issue, because all traffic is sent through the tunnel (even the famous 1. Recently one of the vpns would no longer connect Sophos (XG) Client Authentifikation Agent. We have multiple UPNs available for users. I'm trying to add Active Directory Authentication, but my firewall can't connect to my primary DC. 6 Sophos ZTNA 1. ( a button next to the edit button of of the created AD Before I upgraded the second DC I wanted to make sure our users can still authenticate when they VPN in using ipsec. 5 MR-5-Build586. Hi All i need a step by step guide to Sophos Authentication for Thin Client (SATC) i have install STAS with no problem and my AD users are all working OK except Hardware: Sophos XG 125. Navigate to Authentication > Service > VPN, order the Radius server object on the TOP here. So I decided to use LDAP authentication and it works without any problem except that any user can login at the xg? How can I restrict the access to xg with a group from our AD? Further to my last message, I have confirmed that the problem is not Sophos XG version specific as a brand new XG 125 with FirmWare SFOS 15. For the wireless authentication they have Radius server & integrated it with AD. 0, 2. 4 MR-4. com/nsg/sophos-firewall/18. sophos I need some help, I updated a Sophos XG to SFOS firmware 17. All the values that could disconnect a system like Inactivity settings are already increased. Can anyone come up with a easy authentication way . Cancel; Top Replies. Once the connection is established and the user is recognized, the mobile device can be used for browsing the Internet, according to the current user policy set up by I have an issue with Heartbeat authentication, using Sophos Connect Admin the profile is set to send heartbeat from connection but the problem I am having is a failed heartbeat authentication because it seems as though the endpoint software is attempting to authenticate via the NETBIOS (indicated by "firstlast") name as opposed the User Name for Sophos SSH into the firewall by following this KB Article: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility Type 5 and then 3 to access the Advanced shell . Can you run the following command To check authentication logs, open a log viewer > select down the drop-down menu > select authentication: These are the log viewer details when the authentication was successful when using a combination of password+otp. Also, is STAS working with multiple DCs? Also, please confirm if there is a time difference between: Sophos Sales Engineer. How can we accomplish this with the Sophos SSL VPN, we're using the Sophos Connect client? This also works with the XG AD Authentication nslookup gave me the DNS of the ISP only, so obviously there was no way for the client notebook to contact the AD server. Log a To integrate the Sophos firewall with Azure AD, we must create a new service called “Azure AD Domain Services”. Dirk. Cancel; Vote Up 0 Vote Down; Cancel; 0 Jon Eyre over 7 years ago in reply to gilbert doss. XG : After adding LDAP configuration, users are automatically imported in XG when user login in Captive Portal. Set the authentication method for firewall to the AD server (system - authentication - authentication services) 3. Sophos Community . I did a migration to 2 new 2019 DCs last year and even though we kept the IPs the same, the names changed. Currently we have XG 210 - firmware SFOS 17. I am having a problem with STAS authentication. Hi Max, Behavior of LDAP with the XG and SFM. I have no idea if it will contain anything about VPN logins. I RDPd in to both DCs to compare the Network Policy and it's pretty much identical. Create an active directory authentication server (system - authentication -authentication Server) 2. It seems to It seems to Sophos Community Integrates with AD and you can use it for any XG authentication. This setting cannot be blank. i have sophos xg 210 V17. I didn't have too much time to go digging for logs since the wife was trying to do some on-line holiday shopping, so I rebooted XG. This is the preferred option to authenticate users on Set the primary authentication method so that the firewall queries the Active Directory server first. Most of our users are configured with the public I have a Sophos XG 135 running on SFOS 17. Have a Sophos XG Firewall not collecting AD Users. Bbit15, in addition to user's password, you can add OTP. 0-20. . It is not on the taskbar nor under task manager. When I check the logs in the XG, it says this: "User testuser failed to login to MyAccount through AD,Local authentication mechanism because of wrong credentials". Sophos Firewall supports both NTLM (NT LAN Manager) and Kerberos authentication. Vous pouvez réinitialiser les paramètres de l’authentification multifacteur d’un The send connector requires Transport Layer Security (TLS) authentication, but is unable to establish TLS with the receiving server for the remote domain. 4 MR-4 both with AD integration working for SSO and L"TP/IPSEC VPN access but when an AD user change the AD password the sophos appliance deny access reporting authentication failure but the user Click Test connection to validate the user credentials and check the connection to the server. No FQDN objects, no WAF 1. I manually added my AD Server as option in the ovpn file on the client, as I havn't found a way to add it to the provisioning file in the user portal. log. I always checked the log viewer for admin, authentication, and system. 0) to work on our Macs. Just buy a public SSL Authentication; Options RSS; More; Cancel; Suggested This discussion has been locked. The Firewall Authentication setting has the default group "Open Group". SFM: After adding LDAP configuration, users are not automatically imported in SFM. Hello Team, I´m new in the community, I Have a Sophos XG 330 productive one with SFOS 17. We currently use LDAP authentication to AD and they want to use certificates for the secondary authentication method. User; Site; Search; User; Toggle Mobile menu; Community & Product Forums; Blogs; Partners; Events & Webinars; Getting Started; Support Portal; Community Blogs. The STAS is currently updated The STAS is currently updated Sophos Community - Sophos XG integration with Azure Active Directory (perhaps LDAP or a software-feature from Sophos) - Sophos XG authentication on the VPN client based on the Azure Active Directory account. To work correctly, Kerberos requires an FQDN. For Hostname, enter a hostname or an FQDN. Suppose the primary group in Active Directory is Group A rather than Domain Users . They need single sign on authentication for all users. Le premier verrouillage dure 1 minute. 15. As of 17. Good morning all. They have 400 users (Wired & Wireless). Maybe you are affected by the Password issue in Sophos Connect. This pulls the domain from the UPN of a user and the Looking at XG itself I could find no immediate issues or logs indicating an issue. So if we goto a website with only IPv4 enabled no authentication page is presented and the user is logged in via NTLM. 2. local use: "dc=mydomain,dc=local". Authentication agent for Windows, Mac, and Linux. I can further confirm through wireshark logging that the Radius authentication Hello folks, We are facing a several problem with auth service. 12 MR-12, after the update, several authentication clients stopped working, using a linux client as an example, I ran the command: openssl s_client -connect 1. This is the behavior of SFM since inception of CCC. Attempting to get the Sophos Client Authentication Agent (v2. de. Without it, a 0 Akshay Hegde 11 months ago. Dennis Groppe over 3 years ago. 12 MR-12 and another Sophos XG 330 for backup SFOS 18. Firmware: XG125 (SFOS 15. Perhaps 0 Michael Dunn 24 days ago. 2. 5. Overview. i have added system auth thin-client add citrix-ip (ip address of terminal server) 3. When I try to set it up currently I am getting no response from Server - When I checked DC and ran Wireshark on it, it is showing the Azure VPN IP as the source, not the I'm always getting "You must select Authentication" when leaving "none" in the drop down menu. 3 MR3 - BUILD 652, I'm having some problems with Authentication. CAA install with Certificate for Sophos XG using GPO on AD server: www Authentication works with HTTP basic authentication, providing username and password. I have XG setup and working however it is causing me serious problems with NTLM authentication and the Sophos setup guides are not exactly brilliant because they refer to different versions and solutions. Hopefully it does. Since trying to migrate to Sophos XG I have been on the phone to Sophos multiple times and wasted countless hours only to find the we try to get the NTLM Authentication for the clientless captive portal working. 14. It sends the password and OTP details in passwordotp format to the authentication server. Go to System > Routing > OSPF and under "Areas" click <Add>, you will find here the Authentication options are None, Text and MD5. Using this information, I followed the setup for DUO authentication for XG AD Server, DUO LDAP client and server, and it works. The users were members in the corresponding Note. I have two Sophos XG's both XG 230's and one Active Directory server. 5 firewall and i configure captive portal inorder users to authenticate and i want some websites to work without authentication and i follow this KB guide Authentication is in /log/access_server. Now, we can also see the user under the authentication > user’s section in the correct group. Thankyou, Derek Every time a user authenticates with Sophos XG, XG will check that user's current membership in the AD. Thankyou, Derek Discussions User could not be registered in Authentication. If I try to use authentication, there is not option for the key. I need to verify if XG receives the authentication request for this user in between 08:55-09:05. 3) to authenticate with AD, import groups from AD and enable auth services (Firewall Auth Method). i don't understand why Sophos XG is missing so much features in the IPv6 environment. local-riccardo. Leon Friend. This overview explains how Sophos Firewall uses Active Directory to authenticate users and manage access control. 2 MR2 has the option to set a default group for the Firewall Authentication method and to set the SSL VPN authentication to follow the F irewall Authentication method. We are configuring Sophos XG firewall at customer site. Hi, We have a XG 135 firmware version XG135 (SFOS 18. 3 MR-3 . Every time I run my script I get an "Authentication Failure" and I suspect there is a password problem but I can't find the correct password. I have tried to integrate both XG's to the the AD server using the exact same parameter's. Please assist as many threads have been going through seems not to help. But when STAS from HO try communicate to any BO XG devices the connection is dropped (port 6060 UDP) because the authentication services is not allowed over WAN Zone. So I contacted support and they had me disable I bought an SSL certificate, placed it in the Personal Store of the Computer on my AD server. I don't believe that the agent was tested properly in all Is there any way to change the timeout for Active Directory authentication? It appears to be set at 5s. I was thinking if XG can include Google MFA to log to SSL VPN for the AD credentials. 5 MR-9 with around 100 users. 98. Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner Sophos Solution Partner since 2003 If a post solves your question, click the 'Verify Answer' link at this post. 11) Two AP clients and the Sophos XG firewall added as Clients You mean wired Dot1X? In this case the switch would be the Radius Authenticator and the Radius Server would be the authentication server. Discussions Client Authentication Agent could not validate the certificate. If you have a question you can start a new discussion Azure SAML auth for SSL VPN. 168. 0 Sophos Mobile v9. Release Notes & News; Discussions; Recommended Reads; Early Access Programs; Management APIs; Sophos DNS Protection; More; I installed the client authentication agent, log in the user successfully but after some time, they are logged out and the agents disappears. Does anyone have some steps on this, or maybe some pointers? So far I have: Created an authentication server and tested. Do i need to have a RADIUS server for 2 factor authentication. Note Even if your web servers don't support authentication, users will be authenticated through the frontend mode. This pulls the domain from the UPN of a user and the username is taken form sAMAccountName. What's not happening is Sophos is not picking up the user authentication. You have to create external users in SFM manually. This thread was automatically locked due to age. PFA screenshots: Make sure the preshared key is defined in the Advance settings Sophos apparently enabled a feature of Synchronized user ID authentication (heartbeat). After a few minutes the users are disconnected. 6 and higher. Go to System > Authentication > Authentication Services or Objects > Assets > Authentication Services Good afternoon, Does Sophos XG V21 support certificate authentication for smarthosts? Looking at setting up the XG as a Smarthost to a Office 365 / Exchange online Hi there! I´m using a Double Authentication Factor for my users with the Firewall authentication methods option on a Firewall XG. If I login via web client it authenticates properly. Take SSH to XG and go to option 4. What setting do i need in XG ? Has anyone used Sophos XG with a Hybrid Exchange Setup? About the Sophos Network Agent. Go to Administration > Admin and user settings. Click Download MSI or Download for Windows for the CAA installer and Download CA for MSI for the Sophos Client Authentication CA I am having problems recently with site-to-site vpns between my central XG firewall and two remote SG firewalls. I configured STAS & all the wired users are authenticated properly. SSL VPN authentication. I have been experiencing this kind of issue where almost all of our live users (using the web client and clientless authenticator) were frequently forced to log out every single day. https://community. Brandon Dale over 1 year ago. For IPv4 it runs pretty well. I have an Azure active directory(O365) where i created cloud only users and users computers were joined to this domain, i want to sync and authenticate my Azure AD users with my Sophos XG Firewall. User; Site; Search; User; Toggle Mobile menu; Community & Product Forums; Community Blogs; Partners; Support Portal; Get started ; Blogs. Currently only one of the DC's are the "collector" for STAS. 0 MR-2) SAA version: 1. Have a look at this KB When trying to connect the tunnel, I get the message "Creating local authentication data failed" in the log files and the tunnel is not established. 05. 6 MR6 this is still an issue, but the workround is to create a certificate on XG The radius server is granting access to the user authentication request, but the XG logs are denying the connection. Device Management, then option 3 Or better, from access_server. I checked WMI and from the STAS screen they work fine, the users dont appear in Live users and the XG Authentication logs dont show them. We are running client authentication agent on each system to login into the firewall. If I manually add this user to the correct group everything's fine until the user logs out. The problem is, that the XG STAS shows that this particular user is logged in using "Logon Type 2" and XG's log writes that the "user XYZ of group Open Group successfully logged in successfully to Firewall through AD authentication". Please contact Sophos Professional Services if you require assistance with your specific environment. Select Option 5 (Device Management) > Option 3 (Advance Shell) [ADS_AUTH]: adsauth_authenticate_user: ADS Authentication Failed for User:'Username' DEBUG May 05 19:40:15 [ADS_AUTH]: adsauth_parse_error_msg: message I installed CA on Active Directory Server and currently the connection between Sophos xg firewall and AD working by use TLS/SSL Thanks everyone on your support . Thanks & Regards, _____ Vivek Jagad | Team Lead, Technical Support, Global Customer Experience. When an Active Now I thought I could do the same with the Sophos XG, using these instructions: https://docs. find the newly created group and import using all the normal steps "it can take time to show the users" 7. This applies to the following Sophos products and versions Sophos Firewall. Most likely, the issue is related to the Encryption not being initialized on the box. Sophos Community Hi everyone, I am operating Sophos XG (Home) v18. The goal is to switch them to more secure SSL VPN with OTP (one-time password, aka MFA). I do know, Every time a user authenticates with Sophos XG, XG will check that user's current membership in the AD. Application Control; Community; First you must make your own database for the list of Users on your XG device , You may use AD server or manually insert the Users one by one . 80. With this integration, administrators can use Azure AD for the following: Captive portal authentication of internal firewall users. Sophos XG Firewall not collecting AD Users. Overview: What to do: Configuration; Overview: This article shows how to validate Active Directory credentials using SSL/TLS or STARTTLS STAS is not Kerberos/NTLM. One is a publicly addressable domain and the other is a local only domain. Release Notes & News; Discussions; Recommended Reads ; Early Access Programs; Management APIs; Sophos DNS Protection; More; Cancel; New; Sophos Firewall requires membership for participation - click to join. FYI this is the same user A and happen intermittent. Use lowercase characters because Kerberos is case-sensitive. Users have been imported from on-prem AD and are currently using L2TP VPN to connect remotely. logged users It was working already and its getting the list of user from the AD but last 2 days suddenly the live user list in the SOPHOS XG show 3 or 4 only unlike before. Prerequisites. The ip ranges for the Vlans are monitored by Sophos and are filtered appropriately. Before, we had a SG 310 with a webfilter based on about 10 different configuration for 10 Active Directory-groups. Hence you are seeing this. I've checked the traffic with drop-packet-capture, and the firewall drop his own traffic because of "IP We have multiple DCs. This information might help sophos xg Hi, My Scenario as per follows. 3. The firewall adds users to the next matching group on the list (for example, Group B). Cancel; Vote Up 0 When trying to connect the tunnel, I get the message "Creating local authentication data failed" in the log files and the tunnel is not established. We use it to to secure a lot of services - access to servers, websites, network equipment etc. exe and that works. SSH into the XG firewall by following this KBA: Sophos XG Firewall: How to SSH to the firewall using PuTTY utility To connect using SSH, you may use any SSH client to connect to port 22 of the SFOS device. 1. To prevent browser certificate warnings, you can replace it with a certificate that you’ve generated For NTLM, you can configure a hostname or a fully qualified domain name (FQDN). Any suggestions are much appreciated. For the local user, I see SUCCESSFUL entries for VPN Authentication with the Auth Mechanism listing "Local," and then there are some followup entries for Firewall Authentication. This occurs for MS_CHAPv2 or PAP authentication requests. So I decided to use LDAP authentication and it works without any Will SAML integration be available for Sophos Connect authentication in the future? Sophos Community. 98 MESSAGE Mar 03 10:00:03. morandotti In sophos GUI login (live user show the status below). 0 Sophos Firewall Technician 18. The Knowledge base article is Provided below. Table of Contents. domain. 0-4. Pleas help. If you change the password of the user, does it work? _____ To Whom It May Concern I'm trying to implement two-factor authentication for my XG Firewall accounts. Is there anything I'm missing? This thread was automatically locked due to You can actually configure MD5 or Text Authentication on the XG with SF-OS v15. i passed through steps to the Sophos Firewall supports both NTLM (NT LAN Manager) and Kerberos authentication. Regards Hi, what are the order of preference that XG uses to authenticate a client? I have a specific case in one of our customers that has many UPN suffixes on its Active Directory domain (Office 365) and also, we are using Sophos Central Endpoint so, we were having a situation where the client was unable to authenticate using Heartbeat because of the user's UPN. But I cannot connect with the SSL VPN client getting authentication The radius server is granting access to the user authentication request, but the XG logs are denying the connection. We also do have an option to import the List of users Via CSV file . 0 is affected. It is a security measure that the XG does not give any current login information to clients. Set the primary authentication method so that the firewall queries the Active Directory server first. Either the user name provided does not map to an existing user account or the issue was already escalated to Sophos Support but they seems to not understand why I need NTLM authentication. We want to use our Active Directory UPN to authenticate at our XG. When users sign in to the firewall for the first time, they're automatically added as a member of the default group specified. I am just setting up a new Sophos Firewall XG device (Version: 17. It says that the users won't be displayed in the web admin interface but will be sync'd to a backend DB. When is Sophos implementing Azure SAML support for the SSL VPN? It's already available in the user portal Web authentication captive page. Sophos Community Blog; Sophos Endpoint; Sophos Firewall; Zero Trust Network Access; Sophos Switch; UTM Authentication methods Apr 18, 2023. Next step was test SSL/TLS authentication in de Sophos XG (port 636) and that also works. So, when the authentication server sends an OTP challenge to users, it doesn't receive the OTP alone, and authentication doesn't take place. When this DC gets rebooted the users will get white screens because the XG does not see their authentication. Thread Info State Suggested Answer +1 person also asked this Hi All. I realise that for most implementations this is not an issue but after posting an article on how to setup DUO 2FA with AD authentication, I have noticed that if I don't authenticate within 5s then the authentication fails. But, it seems the user setup on the XG authentication server is authenticating into DUO too. Ben@Network over 1 year ago. I would like to either: Set the firewall to drop the connection to the blacklisted websites rather than blocking it then redirecting to the admin local address & displaying the block page. Hi Gilbert . This authentication process requires the exchange of three messages. Please check Sophos Firewall: Group membership behavior with Active Directory We want to use our Active Directory UPN to authenticate at our XG. And when we don’t use the combination of password+otp; On the CLI, select option 5. This is a new technology, included in V18. 4 MR-4 we have been getting disconnected from the VPN after a period of time. That didn't work. How can authentication be automated for iOS clients? Any help will be greatly appreciated. 5 MR-6) and are having issues getting the WAN PPPoE connection working. Since enabling two factor authentication on our XG 135 running SFOS 18. I know this seems weird and you think you are granting access for everyone, but you are not. 0 MR-3, I believe it is possible with earlier releases as well and it is not configured globally but for greater flexibility per area. eapgw rfhkcp gogibh gqdt hjpc qduct socrwm goqs sfeja vgu

Sophos xg authentication. Authentication is in /log/access_server.