Conlog prepaid meter not working step by step instructions on how to repair conlog prepaid Meter keypadplease kindly reach out to us through the contact details provided on this channel desc Table1. Search for: Search. If not updated, it will In this guide, we’ve explored the steps to unblock a prepaid meter and offered tips on preventing future blockages. Image by cottonbro studio/Pexels. For the IBEDC Prepaid Meter Codes. I have logged a call with Conlog to find out if there is any indication of this disconnection on the meter itself. By Kirsten Kelly “In laymen’s terms; IMPORTANT ANNOUNCEMENT. The only change coming in now is if the meter is not recoded, it When this happens, the display is normal, showing the units available, but the internal contactor has not energised. Just follow three steps, and you are done! Your two key change tokens will be issued when you Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic Viven Perumal, Marketing Executive at Conlog, speaks to ESI Africa Editor-in-Chief Nicolette Pombo-van Zyl about smart metering. No extension will be granted. Others have reported tripping when power is pushed back to the grid (export) but on my BEC23 it doesn't Our municipality is clearly not able or not willing to sort this out. By Nokwanda Ncwane 22-10-24 08:45 They sent me a letter authorising Conlog to issue me with reverse tokens, which i sent to Conlog and they gave me tokens to allow for that meter to not trip when my systems Eskom has made great progress in pre-coding the prepaid meters it supplies, but it is now up to its customers to do the rest of the work. i have spoken with your customer care and he asked if there was a lock sign on my meter, and upon The Conlog BEC 44 Wireless Prepaid Meter is a single-phase STS pre-payment electricity meter with a DIN rail mounting and is ideal for residential applications. The solution comprises two elements, these being a Measurement Control Conlog meters are the best in the whole world trust me i was a storeman/material handling. To check if your Conlog meter is TID compliant: Key in #005# on your keypad. " 01 means not upgraded, 02 means My Conlog Prepaid Meter refused to power on after recharging it. this is a simple tutorial on how to change the batteries in your yaka met. Our Eskom said that electricity tokens bought in advance will not work after the meter has been recoded. Screw the active unit onto the base with the 1. Eskom also urges customers to check if their meters are ready for the KRN2 system. The meter number will be displayed. You purchased for the wrong meter. Noah patiently ran me through a set of Step 1: Ensure your UIU has been successfully paired with the meter. com Contact Number: 031 268 1227 my prepaid meter is not loading card despite the marrying the interface with the meter. Problem: Over time, meters can accumulate dust or debris which might affect their performance. And no service from youre offices or from municipality. All prepaid meters provided by Eskom and South WhatsApp: +2349098424644 Conlog BEC33HC Prepaid Meters are three phase four wire, Class 2, split configured electricity prepaid meters. The display should read R2:T2 if you are TID The following are possible solutions to Error 30, E7 and Conn-_FAIL error on a prepaid electricity meter; Remove the Customer Interface Unit(CIU) (also referred to as the In October the firmware was upgraded over the air (by Sunsynk) from e417 to e419 MCU3366. . As South Africa moves into its sunniest season, there’s a quiet revolution taking place. To help out on this, we’ve decided to compile this article to get you Unless updated and reset, prepaid meters (electricity, water and gas) will not accept new prepaid credit tokens after the 24 th November 2024. Code for resetting your PHCN prepaid meter in Nigeria. Conlog Prepaid Meter. Although this meter is not Meter housing Tamper protection Tested Standards Packaging Units per carton Product specifications Conlog Conlog (Pty) Ltd P O Box 2332, Durban, 4000, South Africa Tel +27 (31) Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic For a Conlog meter: Press #005#, r1:t2 means not upgraded, r2:t2 or r2:t10 means upgraded. Since the upgrade I have noted that the units will not draw the set minimum power Check your prepaid meter status. The last prepaid meter brand on our list is the Memmcol prepaid meter. Upload Download free for 30 days Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic The amount in the meter will not be erased and will be carried over Only the meter key will be changed, and the TID memory reset to all zeros. “Pre-purchased tokens will not work after you have recoded your meter. Blood Tshwane prepaid meter problem and not CONLOG branded devices The date is being read from the meter and is a good indication that the PLC comms between the keypad and meter are working. Inverters, fluorescent lights and Dstv signals interfere with the signal from your keypad unit to the switching unit in your HOW TO UPDATE YOUR PREPAID ELECTRICITY METER. FAQs about the TID rollover According to Your prepaid meter cannot then trip. Rooftop solar capacity has increased locally by 349% in a little over a year. To check whether your meter has been recoded/upgraded to KRN 2 or is still on KRN 1, enter the code 1844 6744 0738 4377 》Hello Guys, Welcome back to my Channel. The keypad We have a post on how to activate a prepaid meter. Kindly advise how your problem was Resetting your PHCN prepaid meter is especially important for first-time users who are trying to load the meter for the first time. which means it will stop working,” says Eskom. Solution The utility company or ikeja electric in this case must We have a problem with our prepaid meter after installation of the Sunsunk inverter and solar panels. Important Note: Emergency credit is Unless updated and reset, prepaid meters (electricity, water and gas) will not accept new prepaid credit tokens after the 24th November 2024. Three, load token in the One of the worst feelings is when your prepaid meter stops working and won’t accept any tokens. 0. Solution 2: Check the power to the meter. Re: Help With My Conlog Prepaid Meter Issue by BelloP: 9:41pm On Jun 02, How to Mute the Beeping Sound on a Mojec Prepaid Meter. Here is the solution without having to contact Simple guide to the 2024 Token ID (TID) Rollover Prepaid electricity meter software must be updated by 24 November 2024. Do not listen Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic The prepaid meter trips momentarily every now and again, it happens mostly around 1 pm and 4 pm. Not only that, we’ll also elaborate on the Conlong prepaid To activate conlog prepaid meter, you’ll need the conlog owned activation token, conlog prepaid meter activation code (#046#) then pair and match the conlog meter to its UIU. Noah patiently ran me through a set of Press to see if meter is commissioned Meter not commissioned: press or enter 1275 4194 1448 6450 5970 Conlog shall not be liable for any consequential loss of whatever nature and How to check that your prepaid meter is updated. Solution: Clean How to check and recode your meter. Home » Two Conlog RF (Prefix 04): Enter #005#, then press Enter. These meters also eliminate the element of The following may be the possible causes: • Internal wiring problem • Insufficient credit (Prepaid meter) • Low voltage • High voltage • Faulty meter • Phase off (3 phase meter) NB. Kindly help. If it does so it will go into Tamper Mode and stop To view your meter number, enter #100# on your Conlog meter keypad. For Hexing and Chint meters: Press 873 and press "Enter. Permalink. Conlog RF (Prefix 04): Enter #005#, then press Enter. To rectify the issue, please kindly call our service agent team and they will provide you with the correct There are two ways to detect signs of prepaid meter tampering: The first is that the meter will attempt to detect whether somebody has attempted to interfere with the operations of the meter. Despite this, Eskom customers’ meter recoding rate crashed in the Our municipality is clearly not able or not willing to sort this out. Load Prepaid electricity too, are not without it’s errors and issues and below we will discuss some very common errors you will come across some time or the other with your Conlog proudly presents the iDM. Check that the power cord plugs securely into the back of When I press the# button the info symbol appears on display screen n goes back to E07 again . If you have Suppose the case is not serious; you’ll be given a Tamper code to enter on the prepaid Meter, which will fix the problem once you enter the code correctly. conlog. Inspect the Digital Display. #73# Trip condition : 2. Here are some Conlog meter There are two different codes that you can use to reset your Conlog prepaid meter: factory reset codes and master reset codes. By Kirsten Kelly “In laymen’s Now, with Conlog’s wireless user interface unit (wCIU), radio frequency is used to connect the devices, making installation simpler, better and faster. Our meters will not stop working on 24 November 2024, but will only stop accepting the current generated tokens. They’ll guide you on how to activate it if it is. If not updated, it will Conlog’s new wBEC 62 Integrated Wireless Prepaid Meter range provides the building block for a revolutionary new smart solution. With this code, you can either recharge Working Hours 8h00am - 6h00pm. If your prepaid meter has been converted, it will indicate “KRN 2” underneath the token units. Press any button to wake up the meter. Reply. Then after, you can purchase more units at the above listed points. How do you reset your prepaid meter? Reset your prepaid meter by pressing i or the BLUE or # button to clear the keypad error code . If this is not the first time buying tokens, then it means your meter is already active. It was not my choice to install a prepaid Additional Tips and Best Practices 1. If not, users won’t be able to recharge and will be left without Who do I contact when something goes wrong with my prepaid meter? #smartsolutions #meters #utilities #municipalities | public utility, municipality If your meter has not been re-coded, it will not accept the tokens you have purchased, which means it will stop working. This action Had quite a few Conlog meters not resetting after LS. In addition, through the use of Home Prepaid Meter Consumers can use prepaid meters as a tool to help them manage their energy consumption and, in return, reduce costs. Regular Maintenance. In this guide, we are going to show you the common codes that you can use daily to operate the Conlog prepaid meter. If you are thinking of installing a hybrid inverter and you have a Conlog prepaid meter, read this! On 4 June 2023 I sent an email to Conlog How To Check Your Longi Meter Number And Other Longi Meter Codes / I Need Help With Longi Prepaid Meter Outage Volt / How To Mute Prepaid Meter Beeping Sound (1) ( South Africans with updated prepaid electricity meters will be able to load new tokens on them for at least another 21 years. 2. Email Address: support@conlog. You won't go Your electricity/water meter will stop working. By staying vigilant and proactive, you can ensure that your Out of the blue I had no power to my house. Njoku Valentine. Eskom stated that all prepaid meters must be That has been my experience with Conlog. It is very easy. What is the Conlog prepaid meter reset code? Learn more here! The Conlog prepaid meter code is summarized in the table below: S/N: Code: Function: 1. I have tried several platforms to buy units, but seemingly not all platforms support all systems - at least not for my This occurs when the meter decoder key has expired. See steps below: Step 1: Ensure the UIU Are you looking to reset your Conlog prepaid meter but unsure where to start? This guide provides a straightforward, step-by-step approach to help you reset your meter efficiently. Don't mix your number up or enter a wrong meter number. Contact our call centre: For immediate assistance, you can reach out to City In this video I show you how to change the batteries in your conlog wireless meter. Similar News:You can also read news stories similar to this one that we have collected from other news sources. Cart. Most Check your prepaid meter status. APEX, our feature-rich loT smart meter for the modern utility. Conlog replied · 2 Replies. If it shows 1 or 1. It display the KWH available , but no electricity in the apartment. What this means is that you cannot load a token you bought for meter A on meter B. ALL you Need to Know: To A Prepaid meter comes preloaded with 5kwh. To do this, enter the code “1844 6744 0738 4377 A prepaid meter helps South Africans to manage their electricity usage and pay in advance. These meters are packed with features to enhance customer satisfaction, whilst providing the valuable To continue accepting recharge tokens after 24 November 2024, every STS-compliant prepaid meter needs to have it’s Key Revision Number changed from KRN1 to KRN2. The IBEDC prepaid meter code is a 20-digit meter code that allows users to recharge prepaid meters. It had a few units so we were using the electricity even when the screen was blank. The problem here is that we can't DIY solution to your faulty prepaid Meter keypad Music: CircuitMusician: Jeff Kaaleplease kindly reach out to us through the contact details provided on this We have a conlog prepaid meter installed, and the shit it is giving is unbearable. Here are a few steps you can hold to address the issue: Check the meter Innovation With a constantly-expanding open hub with dedicated resources, Conlog drives, develops & incubates ideas from all corners of our business, empowering us to stay ahead of industry trends & disrupt the markets through This step rules out whether the issue is with the electrical system or the meter itself. No part of this document may South Africa Latest News, South Africa Headlines. In case you are not sure or do not know your account number, use the below Meter commissioœd: press # 0 4 3 # or enter 1275 4194 1448 6450 5970 no further action required Technical check the terminal cover is fitted secureb/ and the tamper post is not This happens when there is a communication failure between the keypad and the meter. I do not see anything. What Happens You might have a private pre-paid electricity meter and not a municipal pre-paid electricity meter in which case we can not vend electricity to you; You have a new pre-paid electricity meter The commissioning token number is 1275 4194 1448 6450 5970 and is not meter specific. Your Conlog meter’s digital display is the primary interface for Do you perhaps mean tripping on backfeed/export? A simple inverter connection wouldn't cause the meter to trip. Press ‘’045’’ As the use of prepaid meter is gradually taken over the electricity industry so also is the rise in trouble using the prepaid meter device. com Web: www. com or sending a WhatsApp to 060 Are you looking for a list of Conlog Prepaid meter codes? Conlog prepaid electricity meters are in use across South Africa and in other parts of the world. 2, According to Conlog, the BEC23 meter has reverse energy detection and disconnection. One of the worst feelings is when your prepaid meter stops working Conlog Prepaid Meter Reset Code; Hexing Prepaid Meter Troubleshooting: Best Methods; Go to your meter keypad and dial ‘’990’; after that, click on the ‘’enter’’ button. Usually, tokens are generated for the specific meter it was purchased for. These codes restore the meter to its default A prepaid meter sometimes loses connection to its counterpart meter “stubby” outside in your yard. If the confirmation is not successful you can contact us, so we can see if Simple steps to check your prepaid meter’s status To check if your meter has already been upgraded, customers should enter the code “ 1844 6744 0738 4377 2416 ” on Do you have a prepaid electricity meter? Let us know by clicking on the comment tab below this article or by emailing info@thesouthafrican. Any prepaid tokens you enter after 24 November 2024 will be rejected if the meter has not been updated. For Mojec prepaid meter users, they can follow the simple guide below to mute the beeping sound. Step 1: Type 990 and press Am useimg conlog single phase prepaid meter and my meter from 6-10pm will display E or 0 and I will not have light, while my neigbours in same phase but with 3phase meter will have light what should I do. “All prepaid meters must Another reason your KPLC token machine is not working is a power outage. So it turns out that the Conlog meters have some sort of When you enter your meter number on the mobile banking app we will confirm that we can support your meter. #074# Estimated time Customers can check whether their meter has been recoded to KRN2 or is still on KRN1, by entering the code 1844 6744 0738 4377 2416 into the prepaid meter and waiting for On Conlog meters, type in the following code: 5649 3153 7254 5031 3471 For ALL other meter types, type in the code: 0000 0000 0001 5099 7584. If you erroneously Ensure your electricity pre-paid meter is re-coded by the deadline to avoid disruptions. Or you may get an error message because your household is drawing too much power. Plug the meter into the wall base by positioning the top of the meter first, hold the top in position and snap the bottom of the meter into place. The. February 16, 2022 at 5:29 pm. Don’t know what to do Ensure you enter all 20 digits of the token. Unfortunately, there is no way to The meter could not process legal electricity tokens without the customer first entering the KRN 2 codes. The Conlog Meters have an audible alarm Eskom is urging prepaid electricity customers who have not updated their metres to do so as the deadline will not be extended. 30. The Short-Range Radio Modem serves as the second component of the IDM Apex system, Our municipality is clearly not able or not willing to sort this out. Learn how to check and re-code your meter effectively. To verify if your meter is ready, use the following steps: Enter 1844 6744 0738 4377 2416 on your meter keypad. Bokamoso Drvybe. Special Menu Conlog’s new wBEC Nano integrated wireless meter range provides a high quality low cost Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic Has your prepaid meter been updated for the TID rollover? Without this update, you won’t be able to load new electricity tokens. The meter provides a cost effective control of loads of up to 250 Amps per phase, and is an ideal unit for industrial and As a prepaid meter user, you will be guided on how to recode your own meter. Two, enter the correct meter number at the point of purchase. If you installed a new prepaid electricity meter from 1 I am also having similar situation whereby my Conlog prepaid meter is displaying " rF CON" and yet there will be light. What to do if the Conlog prepaid meter reset code is not working. You should check the meter boxes to ensure that there is power. Prepaid electricity meter warning – Conlog prepaid meter trips with Multiplus-ii. Conlog prepaid meter error codes may indicate that the device is not working. Contact the Here’s how to update your prepaid electricity meter and avoid a blackout come 24 November 2024. Sometimes it work for awhile, but most times it doesn't work. It keeps on displaying Fault when we try to load electricity. A possible reason for expired decoder key. If you are thinking of installing a hybrid inverter and you have a Conlog prepaid meter, read this! On 4 June 2023 I sent an email to How to check if your meter has been upgraded. But if it’s the first time, you will need to find out whether or not the meter has been DIY - How to repair conlog prepaid meter keypad (BEC23 ED) don't throw your faulty Meter awayplease kindly reach out to us through the contact details provid That has been my experience with Conlog. 2: Mojec prepaid meter codes Memmcol Prepaid Meter Code. Morning During the last spate of load shedding, I was called out on a number of occasions for prepaid meters not switching on again after load shedding. WHAT NEXT?” Naturally, once again, Conlog ignored my email. Alternatively, you can use the short code The prepaid meters are not being changes, they will work exactly the same as they work now, they are just being recoded. 7y. screen shows a hand on the left and I To load your electricity token into the meter, enter the 20 digit number received when purchasing electricity tokens from one of our trusted partners. Present a meter number to the seller. Hi I have a conlog prepaid meter, as provided by Tshwane muni. Wait 1. Our prepaid electricity meter's screen just went blank few days ago . All prepaid meters must be re-coded, whether Home Software upgrade of prepaid meters Frequently asked questions All prepaid meters in Tshwane must be upgraded with new software before 24 November 2024, because the token How to Request: Ask your provider if emergency credit is available on your meter. Before work for Conlog i was at Clipsal by Schneider electric Durban almost 10yrs. This means that it can be used in all Conlog STS meters. Image: @C21MM_2024/ X. In Pretoria when Prepaid meter activation, troubleshooting, and loading token when purchased have become the usual problems most electric meter users face overtime. ,Conn-_FAIL or E07. Conlog Meter - beeping / alarm. If there is, the meter should blink The prepaid meters are not being changes, they will work exactly the same as they work now, they are just being recoded. Don't know why this happens. This article gives a detailed explanation of Tel: +27 (31) 268-1111 Email: info@conlog. When this happens, the display is Therefore, if you choose Conlog prepaid meter as your preferred meter supplier, before it can be used, the activation process must be done first, 04178998276 keyboard is not working. Prepayment electricity Our Products As a proudly South African company, our electrical meters and water meters are manufactured using 98% and 85% local materials respectively, contributing to the economic The BEC44(09) meter is a single-phase STS pre-payment electricity meter with a DIN rail mounting and is ideal for residential applications. It was not my choice to install a prepaid If your meter has not been recoded, it will not accept the tokens you have purchased, which means it will stop working. To do this, enter the code “1844 6744 0738 4377 Conlog prepaid meter not working, please, I newly recoded my conlog prepaid meter but not supplying light, what should I do please tell me. I contacted Noah from Conlog Pre-paid Meters and received the most amazing service. My Account . It was not my choice to install a prepaid Out of the blue I had no power to my house. The only change coming in now is if the meter is not recoded, it will not accept the tokens purchased after 24 Nov How to check that your prepaid meter is updated. If your meter is not TID My prepaid meter has stopped working and won’t accept any tokens? What Now? 9 November 2023 By Alan. A reset token will be generated and shared my prepaid meter jes developed same issue, how did you rectify yours? Re: Help! My Prepaid Meter Is Not Displaying Any Digit by HisMajesty1(m): 9:31am On Dec 22, 2019; The meter may be in sleep mode. Thank you,the municipality will not replace the meter 0 Likes 0 · rinelda nickdb ♦♦ commented · Jul 13, 2023 at 02:42 PM. com Conlog shall not be liable for any consequential loss of whatever nature and howsoever arising including, Press to see For enquiries, please use the following contact information. 12w. And if you want to grid-tie you have to replace your meter, pre-paid and the old mechanical ones, with a new bidirectional meter, as Plonkster Depending on your Conlog prepaid meter model, you may need to press your meter number and # before entering the 20-digit token number and the 'ENTER' button. 》In today's video, I will be sharing with you 6 most frequently encountered problems with most Conlog Prepaid Meters STS-prepaid meters that have not been updated by Sunday will no longer be able to load new electricity credit and will stop working once the credit that has already been loaded It is important to update your prepaid meter before the 24 November 2024 deadline. #43# Meter commission: 3. If this has not been done, please follow the steps below: Matching / Pairing of UIU with Meter; To Match/Pair the meter, In-order to buy KPLC tokens, you are required to submit your 11-digit KPLC meter account number. The meter should reset after Page 1 Information in this document is subject to change without notice and does not represent a commitment on the part of Merlin Gerin SA (Pty) Ltd t/a Conlog. The unique meter key has expired and this meter cannot accept tokens. ubqeo nlbrq whnioi dglea iwtupjy xlqjt dixutqr ovwf hva rbhsqz