Megabus customer service. Date of experience: May 21, 2024.

com has 13 locations, listed below. Megabus offers city-to-city bus tickets as low as $1 for your travel around the North America, all bookable from your computer or smartphone! Our system works– beyond our low price bus tickets and easy travel – customers keep coming back for our well connected North American transportation network and great bus service from the moment you book to when you arrive safely and quickly at your When customers ride with Megabus, they expect to ride in comfort and confidence just as we expect only the best from our talented staff to make it all possible. com to book online. Step 2: Select Your Travel Details. Ridiculous. 0 stars "Of all the bus companies leaving out of Baltimore with service to NYC and other big cities, Megabus offers the most convenience for people who live north of Baltimore. Stay up to date on any planned trips as well as service advisories and alerts. Founded in 2003, Megabus is part of the Stagecoach Group. E. You will regret it if you buy a ticket with Megabus. Until further notice, the pickup location in D. Plan Your Trip. Search for your bus stop to find where your bus will arrive and depart. The guy yelled at me to go to the website and hung up the phone. Between 11:00am and 12:00pm the nightmare continued when we after made calls (8) to MegaBus customer service seeking answers as to why we and over 30 others were stranded waiting for our bus. With the money you save on bus tickets to Baltimore, you’ll be left Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. Headquarters. With stops at Dulles International Airport and Union Station, it allows you to catch a plane, a train, or another bus. My usual trip on the megabus is along the Pittsburgh-State College-New York line. On the way to Toronto the glass shattered injuring the seat occupants, including myself. . Better busses, better staff, better punctuality, more locations. Select the reservation you’d like to change and click ‘trade-in. I explained that the website isn't giving the information on bus arrival. Don’t count on getting wifi on this bus. Useful. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions Megabus is now offering NEW socially distanced seats through May 10, 2022. Maximize your travel experience with Virginia Breeze Bus Lines by learning more about the towns and cities along our routes. As a general rule of thumb, emails take Where additional luggage is accepted for travel by the bus operator or dispatcher, Megabus does not guarantee that the luggage will be carried on any subsequent service the customer intends to use. Our maximum liability to you for any loss or damage to your luggage, on megabus services under any and all circumstances - is limited to £500 for all such loss or damage. There is so much to see and do in Virginia — explore museums, visit national parks, shop at local farmers markets and unique small-town boutiques. There are quite a lot of Megabus journeys that you can’t take by plane, like London to Bristol etc. C. Please note, while Megabus uses a distinct branding and color for its buses, occasionally a subcontracted bus may be used and these buses will not have the same graphics and decals. When you partner with us, you have access to our: Proven retail pricing strategies. One lady hung up in my face, when I called back the other customer service representative was very rude and abrupt to me. BBB File Opened: 3/23/2013. Whether you were thinking about a winter getaway or a quick visit to see family and friends, now is the time to do it. If you are in the UK, you should email at: enquiries@megabus. ” 3. Apr 25, 2024 · With a $3. With over 3 buses a day from 10:35 AM to 5:45 PM with free Wi-Fi, plan your perfect London Victoria Coach Station megabus customer service desk & kiosk: Gate 14 (Customer Service) and Gate 0 (kiosks), 164 Buckingham Palace Road, Victoria, SW1W 9TP: England: Manchester Shudehill Interchange megabus travel shop & kiosk: Unit A Shudehill Transport Interchange, Shudehill, M4 2AF: England: Newquay Newell's Travel: 57 Bank Street Browse our commonly asked questions for answers pertaining to making a reservation. You can call Megabus phone number at +1 877-462-6342. Follow the on-screen prompts to request a revised reservation using the journey planner menu shown. Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. Travel by bus from Houston to Dallas in as little as 3 hours 45 minutes. As tempting as it may be, we urge you to resist touching the Liberty Bell. Sep 7, 2023 · Megabus is an intercity bus transportation operator providing low-cost travel services in the United States, Canada, and Europe. Mail: 349 First St. 1. Equipped with reclining seats, seat belts, and air I would recommend Megabus and I have read the reviews and I disagree with a lot of them, from personal experience. 188 reviews and 46 photos of MEGABUS STOP "MEGABUS! Where else can you find a bus trip with wifi for only $1?? No customer service contact information online Just email Chuck here or at customerservice@megabus. However, a Megabus bus arrived and just parked, and a woman driver in the driver seat, that seemed either asleep, passed out drunk, or worse, was just sitting with her head on the wheel. Details of our departure and arrival points can be found by searching for a trip on our journey planner, and then clicking on the stop details. At 12. I’m only talking about Megabus journeys that you can take by plane here, such as London to Edinburgh, London to Amsterdam etc. Phone orders/exchanges are subject to a $7. Customers who choose to reserve a socially distanced seat at the time of booking will be entitled to a bonus second piece of luggage. 749 reviews and 112 photos of MEGABUS "Out of all the bus companies that offer service from D. But I only received The Best Way To Book Bus and Train Tickets. With over 8 buses a day from 10:00 AM to 5:40 PM with free Wi-Fi, plan your perfect trip May 3, 2024 · Here’s a step-by-step guide to help you book your ticket: Step 1: Visit the Virginia Breeze Website. During one of my customer service calls, a rep recommended I download the Megabus app to check the status of my bus. If you find a suitable trip, you can go ahead and get your Megabus ticket from us. Get support from Chase Accessibility Services. An amazing driver called Matthew (17th of September, 8:03 pm, hope this reaches you), let me and my friend drive with Megabus for free after our Flixbus canceled on us. Its terms and conditions are very bad, as well as the customer service. Search for your route and service, and monitor your coach with live departure and arrival times. For a photo of one of our vehicles, see our image gallery . Much like the airline industry, all seats on Megabus are sold on a reservation basis and you must travel at your specified time and date. Travel by bus from Baltimore to Washington in as little as 1 hours 15 minutes. My fears wound up being unfounded, as the megabus service was easy, comfortable, and frankly top-notch! Aug 1, 2023 · Megabus Phone number/customer service- MegabusReview. Location of This Business. For Charter Services click here or e-mail us at canada-charter@coachcanada. I praise the customer service at Manchester Shudehill and I have saved so much money traveling with Megabus, compared to a well-known competitor. There’s no insurance cover provided for loss, damage or injury where the carrier providing your service hasn’t been negligent. Megabus is a very dishonest company, scamming people online for their services. Avoid the fee by using megabus. 99 booking fee, the total came to $53. Your booking number can also be found on your booking confirmation email, which will be sent to the email address you gave to us when you booked. If you're having trouble finding them, check out our Fare Finder tool which will help you to locate the cheapest fares in your area. I thought traffic was the issue, but the bus was 100 minutes late after the driver claimed it would only be 30 minutes. After over 20 business days and two additional emails to customer service, no response. This company operates buses and trains in North America and Europe. com or CoachUSA bus, contact customer service at (888) 970-7233 or email inquiries@megabus. is 2015 Fisher Drive, Unit 101, Peterborough, Ontario, Canada K9J 7B1. 00 dollars and had to spend more money to get to there sisters funeral. Megabus. If that’s the case, you should choose Megabus! Megabus’ easy, safe, and affordable intercity options make it the best way to travel to Washington DC. #06 Greyhound Lines #07 Eurostar #08 MegaBus #09 NJ Transit #10 Italo Treno. Professional Marketing, Social Media and PR Experts. If you know where you are going, forget CS just book online. com or call 866-488-4452 (toll-free). I called their customer Service to ask for assistance since I was not seeing any megabus coming through. Megabus is a cheap mode of transportation that gets you from point A to B. Connect with us on social media. megabus. Share. Some tickets, if purchased well in advance, are priced as low as $1 Sales & Service. Recognizable and respected brand with a vast existing customer database. Demetrius Smith, 8/8/2021. Online Bus Ticket Booking When you choose an overnight bus route from Megabus, you can start your vacation with a good night’s rest, while getting to your destination on a comfortable and smooth bus ride. Apr 28, 2024 · 01/31/2024. For assistance making or changing a reservation or changing reservation, please call Megabus Customer Service at 877-462-6342. Customer service enquiries concerning Megabus services in Canada should be directed to 866-488-4452. absolutely horrific customer service! I have access requirements so i called MEGABUS and they were beyond rude. Date of experience: June 09, 2023 Enter the details of your trip to track the location of your bus in real time and view service alerts. com Aug 9, 2018 · Thank you Megabus! This happened in London, UK. 4. Customer Service is very important to me and is just as unimportant to Megabus. Traveling with megabus is one of the most affordable options, with tickets starting at just $1*. I would recommend you try them as every experience is different, for each individual. York. Travel by bus from New York to Washington in as little as 4 hours 35 minutes. On Oct. Megabus offers city-to-city bus tickets as low as $1 for your travel around the North America, all bookable from your computer or smartphone! 311 Customer Service May 11, 2011 · MegaBus is ranked 8 among 34 companies in the Bus and Rail category. Megabus email address depends on your location. A recommendation as useful as the app. 349 1st St, Elizabeth, NJ 07206-4010. 00 reservation fee. You’ll find things to do and ways to get around at Not only does the Megabus customer service team have a tenuous grasp on the English language, they are completely unhelpful and will hang up on you / lie to end a conversation. Browse our list of mostly commonly asked questions to to learn about booking with megabus and how to prepare for your upcoming trip. They advertised wrong arrival times which made me miss my flight. Media area. We arrived 30 minutes early. It isn't glamorous, and it isn't necessarily comfortable or exciting, but it'll get you there. Leaving passengers waiting 30 minutes for a change in drivers. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 800-837-4966. Bus and Rail. Feel free to review our Customer Help Center for our most common topics. 8 AM - 7 PM ET (Mon - Fri) 9 AM - 5 PM ET (Sat) Closed (Sun) Get Verizon contact information to speak with a customer service representative about your mobile and home services. The tracker is available at bustracker. Called customer service, was told to use the website. Call Chase Customer Service: 1-800-935-9935. Being confused as to what was going on, since the bus was already 30 minutes late, I called Megabus customer service. When booking a Baltimore trip, you’re looking for the lowest costs, trip flexibility, and the best means to arrive comfortably and safely. Track your bus in real-time with the megabus bus tracker. It is the North American service equivalent to the European Megabus . Apr 29, 2016 · My first Megabus ticket will be my only (New Haven - New York City). Date of experience: October 2022. You did it! We believe bragging rights are This is problematic as even the customer service reps do not know where the bus is either. Visit the Virginia Breeze website at virginiabreeze. Please check with your telecoms provider. * Plus a reservation fee and based on availability on megabus operated routes only. Visit megabus. So it was with a bit of trepidation that I approached megabus, a low-cost bus line that began operation from New York to Atlantic City, Baltimore, Boston, Buffalo, Philadelphia, Toronto, and Washington DC this past weekend. Customer help and technical support. No refunds will be issued in respect of travel plans canceled by the customer as a result of their excess luggage being refused on subsequent services. People need to be very careful Jun 22, 2021 · The Megabus customer service can be reached via email, phone, live chat, or social media. In this case, I was stranded at the New Haven bus station for 3 hours. Fond Du Lac, WI - Bus Stop Change Effective 05/18/24. Tour the iconic Independence Hall. Online Bus Ticket Booking. 2. Originally providing bus service on routes in the Midwest between cities like Chicago, Indianapolis, and Detroit, Megabus has expanded its network of bus routes to include over a dozen cities across the United States and Canada. From Houston, they offer 19 destinations from which to choose, including New Orleans (okay, that one is around $25 each way, but that's still a great deal)! Top 5 things to do on a trip to Philadelphia. After reviewing your account, we see that your trip has passed from your contact on 3/24/2024. She yelled at me and belittled me for no reason. Nosh on a classic cheesesteak from Geno’s or Pat’s (or both) Jog up the famous Rocky Steps. We also accept operator relay calls. Online bus ticket booking available. (No app needed!) The Virginia Breeze's VA-to-DC bus route makes traveling to and from Blacksburg, Dulles Airport, and Union Station easier and more affordable. The bus was over 90 minutes late. If he doesn't know the answer to your question, he'll help connect you to one of our customer service representatives and you'll be back on the right road in no time! Business Details. Wonderful customer service, working internet and a comfortable bus overall! You saved our night ️ Nov 18, 2022 · I am new to Canada and I have no experience travelling between cities. The Megabus model was designed with the customer in Please contact VirginiaBreeze@DRPT. Customers with special requirements. Look no further, because Megabus offers the easiest and most affordable options for traveling to Baltimore, with fares as low as $1*. We've scattered 200,000 free seats on select routes for travel between January 8-February 29. St. Elizabeth, NJ 07206. I always avoid planes for journeys I can easily take by bus/ train. is on 11th & G. com or call 800-461-7661 (toll free) or 705-748-6411 Wow! The Megabus service is very new to Austin, so right now, there are only a few direct destinations (San Antonio, DFW, and Houston amoung them), but others are sure to come in the future. You will be directed to a new website with a user-friendly booking system. Location Search 70 reviews and 44 photos of MEGABUS "Megabus is a service that is constantly improving. Jul 17, 2022 · There is a number for mega bus 1-888-530-1391 don't use it because it is a scam my mom and sister lost over 400. They seem to have problems answering Simple, Basic questions. Get online and mobile banking support, or help with your account. com, click on “change trip" and enter your order or reservation number along with your email address. Safety and training. I definitely do not recommend. Explore the Philadelphia Museum of Art. Date of experience: March 20, 2020 Track your coach in real-time with the megabus coach tracker. Terms and conditions. If you would rather email customer support, you can use the online contact form on the FAQ section of the "Making Reservations" page at megabus. Easily find the most convenient bus stops before you embark on your bus travel. Megabus routes leave from and arrive at strategic locations within the towns and cities we serve. 50 Massachusetts Ave NE, Washington, DC 20002-4214. NW, right in front of the Metro Center entrance. With over 24 buses a day from 12:00 AM to 11:00 PM with free Wi-Fi, plan your perfect If you need to contact us, we're here to help. From Union Station, you can take Megabus to cities along the Northeast Corridor, including Baltimore, Philadelphia When you plan your trip to Washington DC, you likely want to do it in the cheapest, safest, and most flexible way possible. Megabus should only be used as a last resort for travel options. Pay a visit to the Liberty Bell. Megabus reserves the right to refuse any item deemed potentially offensive or dangerous to passengers. com. The wifi wasn’t working on any of the buses. For service advisory information and bus status updates, please call 800-827-3490 and select option 3. At some locations, (London Victoria Coach Station for example), you may be able to pay for a walk-up fare on the day of travel from a member of megabus staff – or use the self-service kiosk. Location Search . Therefore, this makes the standard protocol in telling their customers to call them back within 10-15 minutes. Date of experience: March 20, 2020 Unsafe and Unsanitary. The address of Trentway-Wagar Inc. Reservations. With over 16 buses a day from 5:30 AM to 8:30 PM with free Wi-Fi, plan your perfect trip Enter your details to register your interest and our friendly team will contact you. Whether it is drivers, mechanics, cleaners, dispatchers, field supervisors, or office roles, everyone plays their part in the overall customer experience. After completing your payment, a booking confirmation page will display your megabus booking number(s). Overalll, the bus was only $30 cheaper than via rail but for a significant uncomfortable service. Phone: 877-462-6342. Date of experience: May 21, 2024. Customers with special requirements can easily book a ticket on our website. 1 day ago · If you need to make a reservation, find your scheduled departure time, or provide feedback on your recent Megabus experience, call (877) 462-6342 to speak with a Megabus customer service team member. The convenience of being picked up in White Marsh over downtown Baltimore is great. Terrible service, terrible non-existent customer Nov 28, 2015 · If you have lost an item on a Megabus. Nov 7, 2023 · Customer service inquiries concerning megabus. Search for your route and service, and monitor your bus with live departure and arrival times. gov. The representative told me The customer service reps at Megabus… The customer service reps at Megabus are imbeciles. May 23, 2024. For wheelchair service, please contact customer service at least 24 hours in advance of travel at 1-866-488-4452 to have one of our dedicated customer service representatives make the arrangements. Megabus is an intercity bus company which began operating in North America in 2006, after the success of its counterpart, Megabus Europe. Consumer complaints and reviews about MegaBus Ontario. Our office can be contacted at +61 3 9262 5000 Megabus buses are identified by their distinctive branding, which is used throughout this site. Very hard to navigate to the right spot. To start it all off: the morning of my ride, not even 2 hours before my departure, I get an email that my bus is cancelled. For assistance making or changing a reservation, please call Megabus Customer Service: 877-462-6342 absolutely horrific customer service! I have access requirements so i called MEGABUS and they were beyond rude. They asked that I give them 5-7 business days to correct the matter and make it right. Changes to Terms and Conditions Traveling with megabus is one of the most affordable options, with tickets starting at just $1*. Our Virtual Agent is available to assist 24 hours a day. Nov 11, 2021 · 1. With Megabus, you can explore America's most dazzling cities for the lowest travel costs. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. We’re the only public transport link This service is operated by Journey call Ltd. megabus offers safe, convenient, affordable bus service. We would like to show you a description here but the site won’t allow us. Megabus is now offering NEW socially distanced seats through May 10, 2022. Terrible customer service. Provide details about the item and your travel information to assist in the search. Customers are required to be at their departure point at least 15 minutes before their selected trip is scheduled to depart. I would recommend Megabus and I have read the reviews and I disagree with a lot of them, from personal experience. For customers in the US, they provide the following email address: inquiries@megabus. (Little did I know this was my only chance to get my money back and I should’ve Megabus is an intercity bus service of Coach USA / Coach Canada operating in the eastern, southern, midwestern, western, and Pacific United States [1] and in the Canadian provinces of Ontario and Quebec. 1 (877) 462-6342. 26, I received an email from Megabus canceling the trip “due to a schedule alteration,” and promising a refund. 200 reviews and 50 photos of MEGABUS, rated 2. It didn't give me the info. You can reach out to Megabus customer service on. com and in minutes, he will be able to assist you. Calls cost 65p per minute network access and call charges may apply. 55 pm. Megabus has terrible customer service from the drivers to the agents at the call center. The Virginia Breeze's VA-to-DC bus route makes traveling to and Virginia Breeze Bus Lines is your connection to small towns and cities throughout the Commonwealth and beyond. Sincerely, Jasmine Megabus Customer Service Specialist _____ Megabus Customer Support inquiries@megabus. 98. Contact details. customer service. Lots to improve. Hello and thank you for contacting Megabus Customer Service. Their policies are not transparent. Chat with us by clicking the Chat Online link at the bottom of the page. org and click on the Buy Tickets button located at the top of your screen. Virginia. I am so mad at megabus service. Jul 2024. Megabus customer service refuse to take accountability or provide compensation. Mar 22, 2023 · Megabus Sales Process. Our night transit services allow you to savor more time in your chosen city, rather than on the way to it. Busbud is a bus and train search tool - we include Megabus routes, schedules and prices in our searches along with many other train and bus companies. Oct 19, 2022 · Review of Megabus. You can compare prices, amenities and times by searching for a route. Purchase tickets today! Welcome to Megabus! Megabus offers affordable city-to-city bus tickets for your travel around North America – all bookable from your phone or computer! With hundreds of destinations across the United States and Canada, we're thrilled to provide service to thousands of customers every day. Scheduled to leave LA Union Station at 10:25am headed home to the Las Vegas RTC MegaBus terminal. The megabus South West Falcon service connects Plymouth, Exeter, Cullompton, Wellington and Taunton with Bristol Airport and Bristol city centre. Is Megabus better than Greyhound? Megabus vs Greyhound Traveling with megabus is one of the most affordable options, with tickets starting at just $1*. With fares starting at $1*, you can make the most of your trip to DC Traveling with megabus is one of the most affordable options, with tickets starting at just $1*. Travel by bus from Boston to New York in as little as 4 hours 10 minutes. megabus offers a ticketless service. With over 4 buses a day from 8:45 AM to 4:10 PM with free Wi-Fi, plan your perfect trip today For Schedules, Fares and General Inquiries click here or e-mail us at customerservice@megabus. Please note that many stops are curbside, outdoor locations. They hung up on my wife and her bff several times. Their customer service is not adequate. Travel by bus from Dallas to Austin in as little as 3 hours 30 minutes. Years in Business: Download our latest timetable below. Reply from megabus UK. What is also an issue is that Megabus is supposed to be a non-stop bus, but many times, the bus will stop half way for 15-30 minutes. com ----- 12/11/2012 09:22 PM Subject: Every MegaBus experience is awful To whom it may concern: I continue to have the worst possible experience with MegaBus. No Wi-Fi on any of your buses, some have no plugs to charge a phone, regular delays mostly on the London to Reading route, buses not always clean. - NY, Megabus is the most reliable and the most affordable. Reviewed October 30, 2022. Telephone inquiries should be directed to 877-GO2-MEGA. We handle the schedules, route planning, ticket sales, pricing, and marketing, allowing you to focus solely on operating the bus. As a consumer, I am more concerned with how a service is being provided rather than the service itself. The bus to New York City never came, and Megabus customer service had no information, other than reassuring me that the bus had not arrived at New Haven yet, and was still en-route due to traffic issues. Book your Falcon coach tickets by using the journey planner at the top of this page or use some of our handy links below. com services should be directed to Megabus at 349 First Street, Elizabeth, NJ 07206. Tried the website. Major risk to your health. Either you can connect to customer service via phone mentioned above or can go through FAQ from Megabus Help. Tickets usually only say “bus terminal” without providing any pin code or lane address. Changing drivers in the middle of a trip without notifying passengers beforehand. zu ou tl bu jl ae ta qa zy ij